- Web-based
- Easy to Implement
- Optimize outages
- Minimize Overall Equipment Downtime
- Hub for Outage Information
- Streamline Communication between Requestors and Network Operations
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- Cross departmental integration allows multiple departments to initiate outage or switch requests.
- Outage requests are routed to network operations for preliminary approval and further planning.
- Related information, such as switching orders, affected customers, and links to related work orders are associated.
- Built-in e-mail notification functionality
- Upon completion of the outage, request is archived with actual start and end information
- This data is provided to automated process performance indicators.
- Integrated indicator reports and data export functionality help reinforce good processes and facilitate communication with regulatory agencies.
- Requests can be displayed in a standard queue or in Gantt chart format
- Flexible sort and filter options are available to facilitate the identification of related requests.
- Logic-driven color codes alert the users of requests that are not proceeding through the process in a timely manner.